EFPlus.com XPS Driver for Hilton OnQ

Overview

The EFPlus.com XPS Driver is a new "virtual" printer driver with the ability to overlay forms images on print jobs inside the workstation: It does not actually act as a driver for any specific printer, but instead passes on the print jobs, to a "real" printer driver which must also be installed on the workstation. For example, if the workstation is connected to a laser printer, and the driver for that printer is already installed and set as the default driver, then normally programs on the workstation would print to that driver, and the physical printer would print out each job. When the EFPlus.com XPS Driver is installed along side of the printers driver, and configured to pass print jobs onto it, then the EFPlus.com XPS driver can be set as default instead and when programs on the workstation print to the EFPlus driver, it will examine the print job, overlay the appropriate form (or no form) and then send the job onto the regular driver and so out the printer. The end result is that each print job that needs a form is given a form in the workstation.

Installation

If the EFPlus.com XPS driver is not already installed on your workstation, contact us for a download authorization link. Run the program and follow the prompts to set it up. The setup will happen in 2 or 3 parts, depending on your workstation. The first part is the core driver. The second part is the Microsoft .NET 4 library, which will only be necessary for Windows XP workstations. The last part is the PMS setup which configures the driver for OnQ, adds the EFPlus.com XPS driver to the printer list and selects the destination printer. The setup wizard allows you to quickly create a new instance of the EFPlus.com XPS driver, and then set the "real" printer to which it will pass completed print jobs.

After installing the XPS driver, close the FrontDesk Program (if it was open) then open it back up, and log in. Under Reports / Reports List..., on the File / Printer Assignments menu, set OnQ to print folios, registration, and white paper reports to the EFPlus.com XPS printer, instead of the "real" printer so that we can overlay your eForms. If you have any problems you can always simply change the Printer Assignment back to the "real" printer and the EFPlus printer will no longer have any effect.

Finally, pickup your eForms from
http://www.electronicformsplus.com/update/
and follow the directions to install them. If you receive an error when installing the forms, please check here.

Support

Please note that the EFPlus.com XPS driver is currently in BETA testing at Hilton hotels. The OnQ Support Desk at 1-800-HELP-HELP does NOT currently support this driver. Support is available from Electronic Forms Plus, Inc. during normal business hours: 8-5 PST (west coast time) Monday thru Friday only.

If your forms do not appear to be printed correctly, please find the green and white EFP icon in the tray near the time in the lower right area of the screen. Right click that icon and select Support Wizard, then follow the prompts to capture a sample of the problem print job and send it to us so we can see what is wrong. If you are not able to capture a print job; if the job just prints out to the physical printer without being caputred, check the printer assignments in OnQ FrontDesk under Reports / Reports List..., on the File / Printer Assignments menu to ensure they are all set to EFPlus.com XPS and ensure that the File / Personal Printer Assignments are all set to (Unassigned). picture

If print jobs que up under the EFPlus.com XPS driver, please run the Setup Wizard by right clicking on the tray icon (the green and white EFP icon in the tray near the time in the lower right area of the screen) or by right clicking on EFPlus.com XPS Driver then Properties, going to the Setup and Support tab, and then clicking on Setup Wizard. Follow the promts to select both the eforms and destination printers. The destination printer should be the "real" printer driver for your physical printer.

If you have any questions or concerns, please contact us or email support@efplus.com